JoAnna Pedroncelli, owner

JoAnna Pedroncelli, owner
Elements of Beauty Salon 4020 Peggy Road Southeast Rio Rancho, NM 87124
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
If there was a way to give no stars, I would. Not only did she not listen to anything I said about what I wanted done, Joanna gave me a sloppy unfinished cut and also over processed my hair damaging it badly. She doubled booked me and the two people scheduled together right after me. When I complained that my hair was breaking off she immediately proceeded to both attack me personally and gaslight me, even suggesting that it was against the law to give me a refund. I have never been treated so poorly by a professional. Looking at the pictures she has online, sloppy highlights and haphazard cuts is just what she does and still charges top dollar. I doubt she invests in her own continuing education of new trends or bothers to get training on new products. Stay away.
by Elaine xxx.xxx.113.55
January 16, 2022
The absolute best hairstylist. I’ve known her since I moved her 14 yrs ago n sad to say if I ever move my stylist won’t!!! Lol she is a down to earth mother, friend and I believe owner tres again ;)!
by Sky xxx.xxx.26.102
October 02, 2021
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was the staff at this salon friendly?
Yes, they went above and beyond
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Has this salon ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.222.35
September 12, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Would you recommend this salon to others?
I Already Have
Did the stylist spend extra time washing your hair?
Yes, she/he even massaged my scalp. It felt great!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did the staff at this salon use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.219.84
October 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Maria S xxx.xxx.69.14
June 15, 2012
I have been going to EOB for about 2 years now. I have chosen a stylist that really knows her stuff boy. She sure does. Natalie loves her profession and you can tell. Any style I want she can do. I always leave there very pleased. I call Natalie a "Color Expert". She knows her colors, her numbers, her matches, and exactly what you are wanting. I started getting gray 5 years ago. I tried many colors to cover the gray but stay natural. All would fade very quickly to horrible shades and even damage my hair. Aveda is the only color that stays "True to Color". It does not fade. The gray does come back eventually but, the color does not fade and last much longer then any other brand. All of the Aveda products that I use are Awesome! The shampoo for colored hair and the Confixar (light weight gel). All of the staff at E.O.B are very professional, know their colors, and are great Hair Stylists. Best Beauty Salon and Spa I have found in all of my years of searching. I will never leave. Try it!
by Kami Snoeberger xxx.xxx.226.73
February 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.31.188
February 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.242.206
January 29, 2012
Was it easy to find parking at this salon?
Yes, it was convenient
How would you compare this salon to other salons you have visited?
Among the best I have seen
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider answer all your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
I Already Have
by Anonymous
May 22, 2011
this salon is the BEST!! Only using Aveda products! Joanna highlighted my hair & did my make-up before a photo shoot & I looked great! They offer massages, manicures, pedicures, makeup & skincare consultations, & anything & everything to do with hair!
by Christina
March 11, 2011
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