Their office was nice and quiet. I was worried it would be overly loud but it was fine. I was confident that they were using the latest treatment methods. My stylist made sure to cover my clothes completely during my styling. I got an appointment quickly. I've never had to wait too long. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.