Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider answer all of your questions?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for