They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. I'll definitely be going back. I didn't have a bad experience. Tonya was my beautician. I have difficult thick wavy hair that i used to hate but now after her cutting , i love my hair again.