Stephanie MacDonald, owner

Stephanie MacDonald, owner
American Trends Hair & Nails 18382 Fm 306 Suite 104 Canyon Lake, TX 78133
Add a Review

Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
March 22, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider answer all your questions?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
March 08, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
February 22, 2011
Was the waiting area spacious?
Yes
by Anonymous
February 18, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were you able to find out the price of your beauty treatment over the phone?
Absolutely. They were happy to answer all of my questions
Did your hair stylist make sure he/she didn't spray water in your face?
Absolutely. The stylist was very careful to make sure I stayed completely dry.
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
February 09, 2011
Add a Review