They answered most of my questions but I could have used more information. Their staff is very friendly and professional. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I DID NOT GET THE RESULTS I WAS TOLD WITH THE LASER REMOVAL TREATMENT, I AM VERY UNHAPPY WITH THE RESULTS I DONT RECOMMENDED THIS PLACE FOR LASER REMOVAL AT ALL DONT WASTE YOUR MONEY!!!!!