Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!