Jennifer Feeny, DPM

Jennifer Feeny, DPM
Shenandoah Valley Podiatry 8782 Cloverdale Road Troutville, VA 24175
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. Their friendly demeanor and positive attitude really made my experience exceptional. They put in the extra effort to make me feel valued and important.
by Mary Carter xxx.xxx.16.86
November 18, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this podiatrist to others?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.106.146
April 20, 2013
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.59.87
January 02, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel safe in this provider's care?
Yes
by sophie xxx.xxx.37.2
December 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Denise Williamson xxx.xxx.221.147
May 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by April xxx.xxx.78.57
April 23, 2012
Did this provider have reasonable prices?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
November 30, 2011
BEWARE! I went there for an operation, and ended up paying for far more than that! The doctor ordered testing that completely and wholly unnecessary by any medical standards. Beyond that, she failed to inform me that she was doing so, which is illegal in the state of Virginia (as I'm sure it is in most states). She did NOT have my consent to perform the testing.

Beyond that, they simply weren't friendly. Do yourself a favor, and go somewhere else!
by Anonymous
October 13, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 20, 2011
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