Before I signed up with them, I was shown a proof of their past successes. It reassured me that they knew what they were doing and good at their job. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
he says it because he means it and if you are a sensitive person you do not hire this guy. he asked me when we first met, "when was the last time you had a physical"? i honestly could not remember, he said "that's not so smart". he then asked me "why so long in between physicals"? i said i've been busy and felt fine"...oh, you know what colon cancer feels like? or high cholesterol feels like? or high blood pressure feels like? he quickly had my attention...i love this guy. 16 years later i'm happy to offer my review of mike
simple, best in the area, loves what he does. "people" in the media and 25 years experience makes me feel very comfortable. simply put, i get what i pay for and more
i'm use to getting what i want. when it comes to my health and well being lets just say it is a priority. i have had trainers before but i can see why my friends in nyc bring mike in from ct, lots of enthusiasm, straight shooter no nonsense and you get what you pay for... expensive but i'm worth it.
i'm a producer for large network in manhattan, meet and have many contacts regarding trainers/fitness people in ny area but mike gives me the best workouts...he is extremely passionate about his work and it shows. would not hesitate in hiring him, have extra "pennies" in checking account and be sincere about working and getting results.