Erik Bruce, M.D.

Erik Bruce, M.D.
University Orthopedics 301 Seton Parkway, Suite 305 Round Rock, TX 78665
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
3.5 star average for Recommended
I first went to Dr.Bruce to get a second opinion on a torn ACL and medial meniscus in my right knee. Upon first meeting the staff and then Dr.Bruce I pretty much knew this was the guy I wanted to go with, he was upbeat and you could tell he loved what he does. He then informed me that I was great candidate for the quad acl harvest (made famous by Dr.X) and that was exciting to hear, he would also be able to do a meniscus repair instead of the common meniscectomy. I had my surgery performed on August 7, 2015 with no issues or complications. After months of physical therapy here I am 5 and half months later just getting a release from Dr.Bruce and I am good as new! Thanks so much to all the staff at University Orthopedics you have been so gracious and I am especially thankful to Dr.Bruce for his outstanding work!
by Christian xxx.xxx.189.7
January 28, 2016
He blamed him not checking out and possibly repairing my crushed nerve after emergency femur surgery on me... as he was telling me my leg would be paralyzed for months and possibly forever. In the E.R., I had repeatedly told him that my leg was on fire all the way down to my toe and that my knee felt to have been blown. That was due to the damaged nerve and a torn meniscus. He decided not to act on it.

I again, repeatedly told him about severe knee pain throughout several visits for the year following my accident. He never once acted on it until a year later when he told me that my meniscus was likely torn and I needed additional surgery. Again... something that could have been taken care of during the initial surgery or at least soon after.

He THEN refused to perform surgery to remove my plate and repair the torn meniscus until I had paid my balance off in full despite the set up payment plan that I was not delinquent on and despite the fact that both new surgeries would be completely covered by insurance.

He's rude and obviously not great at finance.

DO NOT GO TO HIM!

His PT staff are absolutely wonderful though. I recommend the wholeheartedly.

Just got off the phone with his office manager who is refusing to send my medical records over to my new surgeon for at least three days because she doesn't have time.
by NEEDMYRECORDS xxx.xxx.134.2
August 19, 2013
Horrible experience at this office. The staff was rude and slow. They refused to file my insurance and told me to file a claim. When I filed the claim, the insurance company sent the payment to the doctor's office..... when I called for a refund I was on hold for a VERY long time, I was told it would take at least a month to get a refund check processed.

I would never go back to this office simply because of the office staff and their office procedures. I will find another doctor to see.
by Amy xxx.xxx.252.120
June 06, 2012
Were you able to get answers to simple questions from this without scheduling an appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
August 16, 2011
My experience with Dr. Bruce was very nice. He was friendly and allowed me to explain my situation and then he gave me the options that were availoable. I liked him and plan to return in six weeks for a follow up visit. I would recommend him to others as he was able to explain my problem and gave me a treatment plan. Dr.Bruce has a very pleasant personality that makes you feel good. I would like to add that his staff if also very pleansant.
by Joanie
June 02, 2011
Did you feel safe in this sports medicine specialist's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Are you going to visit this sports medicine specialist again?
Without a doubt!
by Anonymous
May 31, 2011
Oh, goodness! What an experience!
Dr. Bruce's office staff was very kind and helpful.
Dr. Bruce himself was quite rude. I found him unwilling to listen to my concerns, condescending, brusque, and offensive.
If you are looking for a physician who will treat you with respect and answer your questions, Dr. Bruce is NOT the physician for you.
by Cathy
May 18, 2011
Can't imagine a worse experience! I took my daughter to Dr. Bruce to get a cast on her arm. We waited 41/2 hours in the waiting room. When we were seen, his nurses were kind and efficient but he was very abrupt and rough. My daughter got tears in her eyes as he "manhandled" her broken arm! He offered no information and was condescending and short when I asked questions. He said my daughter would need to be in her cast for "6 weeks" because "that's how long a bone takes to heal." When I acted disappointed, he said, "Well, she's young, no scholarships lost." His callousness really was shocking! We went to another doctor after 31/2 weeks and the x-ray showed that the bone had healed (in half the time Dr. Bruce thought it would). After researching, I've found that it's actually harmful to leave a cast on too long due to risk of muscle atrophy, etc. I would not recommend Dr. Bruce to anyone due to his poor interpersonal skills and his "old school" mentality.
by Susan
April 27, 2011
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