Wellington Tsai, DMD

Wellington Tsai, DMD
Hamilton Square Dental LLC 1374 Whitehorse Hamilton Square Road Suite 103 Hamilton, NJ 08690
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I absolutely LOVE going to the dentist now, thanks to Dr Tsai and his staff they make you feel totally comfortable. Again I love going there!
by Sharon xxx.xxx.169.82
July 17, 2020
Excellent care and minimal discomfort!
by Mike xxx.xxx.53.200
March 12, 2015
After neglecting my oral care for years I came here. Dr. Tsai and the staff developed a treatment plan that included specific costs and reviewed it with me to be sure I understood it all. I was pleased that my dental insurance (Aetna) was accepted. I needed lots done -extractions, caps, fillings, partial dentures, etc. Through it all, there was never any pain. As an example, in a single session I had multiple extractions and was able to have a soft dinner that evening. From start to end, my treatment took several months Scheduling appointments was never a problem. Usually I'd be greeted by name, with a smile and be taken directly to the treatment room without even sitting down in the waiting room. The longest wait to be seen was less than 5 minutes. My experiences here have all been very positive. I've convinced my spouse and daughter to go here as well and they are both pleased.
by ComputerGuy xxx.xxx.6.155
November 17, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was the office accommodating when booking an appointment?
Great
Does this provider treat their staff well?
Extremely well
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.211.27
May 02, 2014
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Was this dentist's staff friendly?
Yes, they went above and beyond
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Does this provider take that extra step to make you feel special?
Absolutely
by Anonymous xxx.xxx.229.29
March 10, 2014
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Mallory xxx.xxx.229.29
February 06, 2014
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
by Anonymous xxx.xxx.211.27
October 18, 2013
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature.I really appreciated them making that extra effort to make me comfortable with the TV in the treatment rooms, massaging chairs, and the beverages. My former dentist didn't have anything like this office. when I arrive, I don't think I have ever been waiting for more than 5 minutes in the waiting room. Also, I am impressed with how quickly all of my questions are answered. They made the extra effort to make sure every question and concern I had was addressed. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by Anonymous xxx.xxx.112.11
May 09, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was the dental equipment clean?
Absolutely! It looked brand new
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by edinburg xxx.xxx.126.9
February 27, 2013
This is the most pleasant dental office I've ever been to. One of my friends referred me here since he knows I am very picky person and very afraid of dentists. And I so appreciate that my friend found me this office. I wasn't quite sure my dental insurance coverage, and the office manager helped me to find out the details from the insurance company. She really knows how to help patients to understand better about their coverage. When I walked into the treatment room, the assistant chatted with me and helped
me not too nervous. Then after Dr. Tsai was in, he started to talked to me, said hello to me, not like other dentists I had before, they just sat down to do the work after I told them my problems, always rush. However, Dr. Tsai was not like that, and this way really helped me less nervous. He was very patient with me. Now I have referred many of my friends there, and they are very happy with Dr. Tsai and the office. My entire family goes there now, and we wouldn't ever think of changing dentist.
by Action xxx.xxx.107.123
December 26, 2012
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