They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. This clinic is definitely kid-friendly. I felt safe upon arriving at this clinic. It was in a nice neighborhood and I had no reason to be worried about my car or anything while I was inside. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. The waiting area is spacious and can always accommodate every client who is waiting for an appointment. I've never felt too cramped in there.