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Kaiser Santa Teresa Hospice Program

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Kaiser Santa Teresa Hospice Program
Kaiser Santa Teresa Hospice Program
(5 Reviews)
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50 Great Oaks Blvd. San Jose, CA 95119
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
My dad was under hospice care for over a year and all the people at Kaiser were wonderful. They supported him and me during a very stressful time with love, humor and patience. I cannot imagine having a more positive experience.
by Don xxx.xxx.71.146
October 15, 2019
I've never been to their headquarters, but when we had the Kaiser hospice involved with helping when my dad was terminally ill with cancer, I was very, very disappointed and frustrated with the services they provided. They were friendly and pleasant enough, but I didn't feel like I really knew what they were able to offer, and they never, ever showed up on time. Ever. They were hard to reach and just didn't inspire a lot of confidence. We changed hospice services later on and wished we had done that sooner. I would NOT recommend Kaiser Hospice. We felt more stressed and isolated having them than if we'd been on our own, to be honest.
by anonymous xxx.xxx.184.44
July 10, 2014
Was this caretaker friendly?
Yes
by Anonymous
January 09, 2012
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
November 07, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider listen to your input and concerns?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
May 24, 2011
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Map and Directions
50 Great Oaks Blvd., San Jose, CA 95119