VNA Hospice, Western PA

VNA Hospice, Western PA
VNA Hospice, Western PA 154 Hindman Rd Butler, PA 16001
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
4.5 star average for Recommended
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider prominently display their diplomas or business license?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous xxx.xxx.90.162
August 22, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Are you going to visit this provider again?
Without a doubt!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
April 06, 2011
Was the waiting area spacious?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider have helpful information available online?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
February 26, 2011
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