Embracing Hospice Inpatient Unit

Embracing Hospice Inpatient Unit
Embracing Hospice Inpatient Unit 2160 Fountain Dr Snellville, GA 30078
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Consumer Feedback

(10 Reviews)
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
3.5 star average for Recommended
Staff
4.5 star average for Staff
Service
5 star average for Service
This facility gave my son outstanding care when he was a patient in
Aug 2015. My son had last stages of Small Cell Lung Cancer and was in
extreme pain and fluid accumulating in his lungs. The staff was professional and gave my son caring attention to make his last hours as comfortable as he could be. Thank you for making this very sad time in my life a little easier because of your kindness and care.
by Brenda Osborne xxx.xxx.68.95
August 28, 2017
My mom was given the best care possible. We hadn't realized that given her heart condition, she didn't have much time. Had we understood that earlier, we would have opted for the comfort of hospice over all the life preserving treatments at the hospital...which were, of course, just a vicious cycle.
The nurses talked to us, what to expect and showed a real compassion for keeping patients out of pain, seeing that the things the patient wants are given.
I wouldn't hesitate to go to Embracing Hospice should I ever need it.
by Joan Kappers xxx.xxx.247.174
August 18, 2016
As someone stated earlier, it was like a horror movie the way in which Embracing Hospice operated. I got the impression that the staff just stood around waiting for the next one to die. No one was aware of anything going on in my husband's room, because the nurse disappeared just a few minutes after I arrived. I had to go hunt her down. I had many questions, but no one offered an opportunity to answer them, or to reassure me of what was happening.
by rbishop xxx.xxx.66.228
June 20, 2016
My experience with this place in 2004 was similar to that of a horror movie when my father was sent there and euthanized with Roxanol (morphine). It was then a single wing of approximately 18 beds. As I walked slowly down the dim-lit hall, looking from side-to-side, those lying in beds all looked the same with paralyzed faces, mouths drawn open, and eyes shut tight. There were TVs, but none were on. There were water pitchers, but they were empty. When I arrived, I wondered why there was no light in the dark bathroom at the foot of the bed. I asked a stranger about it. He was a Chaplain.. the only person around.. and said that he would report it. A light bulb never came, and I never saw him again. The man in the bed beside Dad's never knew that we came there, and he never knew we left. The doors would suddenly close, and we were told not to open them as funeral homes came in to pick up the bodies. A so-called doctor wearing a stethoscope would appear from nowhere to pronounce them dead. The wing was being emptied fast. On Wednesday Dad sat up in bed laughing and singing with his brothers and sisters. By Friday he was dead. He lasted less than one week there.
by Anjela xxx.xxx.29.148
January 12, 2016
This was an extremely painful situation from the very beginning, as we had not expected for my husband to be admitted to any hospice facility. We were given basically no time to "think about it", everything was rush, rush, sign here, rush. It probably wasn't the hospice's fault, but rather the local hospital who sent him there. But after arriving at the hospice, I could not find anyone at the desk to direct me to my husband's room. I walked down both hallways looking for help and finally decided to find his room on my own. It was so depressing. There were several rooms occupied with patients looking so forlorn. Not one staff member was on that hall while these patients were in bed alone. My husband asked me to go get something for him. I had no idea where to begin looking for either a staff member or the item he wanted. Most upsetting was the manner in which I was awoken...nurse said , "You need to wake up now . . . it could be any minute." For what? I thought, until I remembered where I was. These nurses were in the room earlier, so they surely noticed that he was declining rapidly. They should have gotten me up ASAP, not wait until "it could be any minute". We were given the news at the hospital right before he was discharged that he had "only a few days left" We were under the impression he had much longer to live, even if only by a few weeks. Luckily, he lived for 2 1/2 hours after I woke up, but if he had passed away while I was sleeping, or coming awake, I would be livid! I realize a lot of my negativity was based on the entire sudden situation, the rug being pulled out from under me, but I did not feel connected to that place one tiny bit. We never had a doctor come into my husband's room. A nurse gave my husband morphine and another medicine to relax his lungs, but I will always question why his disposition changed so quickly from when I laid on the recliner, until the nurse abruptly woke me. We are only talking about 8 hours. Can a patient who was alert and talking one minute change that much within 8 hours or less? I've decided . . . for me, when death is knocking at my door, allow me to pass away at home . . . no hospice, please!
by rbishop xxx.xxx.105.186
November 15, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Would you refer a friend or family member to this senior care facility?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.246.145
November 03, 2015
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.255.165
September 25, 2014
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
How would you compare this senior care facility to other senior care facilities you have visited?
There is no comparison!
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by a. Singletary xxx.xxx.70.205
May 26, 2014
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I will definitely refer my friends and family here. They were great and I think more people should know about them. I was confident that they were using the latest treatment methods. The staff responded quickly and showed compassion about their work and cared for my mom with loving hands.
by marie
June 30, 2011
This place was the absolute worst. The rooms were filthy, bugs were on the floor, patients were ignored. They took a horrendous experience and made it ten times worse ... it was so bad, we transferred my Dad to a different facility after less than one day.
by Maddy
August 12, 2010
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