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Heritage Hospice, Inc.

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Heritage Hospice, Inc.
Heritage Hospice, Inc.
(4 Reviews)
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3315 Hilltop Drive Marietta, GA 30066
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Expertise
4 star average for Expertise
Recommended
3 star average for Recommended
I love it .my mother is passing away and the staff is excellent and so caring and wonderful everything there is wonderful.
by Erika Patterson xxx.xxx.192.181
July 19, 2020
I lost my grand-father yesterday, October 8th. He was a patient at Heritage Hospice for a little over a week. I called to speak to the medical director regarding my granddad’s death because there was not an exact cause. It took over four phone messages and a note to have the medical director return my phone call and when she did she blocked her phone number and left no return number. I had been caring for my grand-father for 12 years. I was his medical Power of Attorney and had been with him every week and during every hospitalization. Dr. Haley is the first M.D. in 12 years that has treated me like my input regarding my grand-father's care and history meant nothing. She was upfront about her dislike for talking to patients and families personally. She said she preferred for the nurses to be the line of communication, but in my opinion if there is ever a time you need to be able to trust the "healthcare professional" who is caring for your loved one...it is when they are dying. Nothing Dr. Haley could have done would have changed things, but her lack of empathy and concern for her patients for the short time she has them is really unbelievable. 90% of the staff at Heritage is there for the right reasons, but unfortunately the person who is steering the ship is there in title and paycheck only. Hopefully, I will be over to remember my grandfather's final days and not the condescending and uncaring manner she treated me and my family.
by Nicolle xxx.xxx.0.33
October 09, 2014
I could not have asked for a better place to put my dad. The people there were so loving and caring. One of the nurses spent so much time with me because I was having a difficult time understanding the disease process. Even though I asked question after question, she remained patient with me and understanding. This is a great place!!!!
by KG xxx.xxx.3.37
September 08, 2014
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 11, 2011
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Map and Directions
3315 Hilltop Drive, Marietta, GA 30066