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Hospice of Charleston - Mount Pleasant

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Hospice of Charleston - Mount Pleasant
Hospice of Charleston - Mount Pleasant
(10 Reviews)
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676 Wando Park Blvd Mount Pleasant, SC 29464
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Value
2 star average for Value
Staff
3.5 star average for Staff
I can't even give this horrible place one star. My father went in on a Friday for observation and by Sunday he was dead. Saturday morning he was unconscious with a tube coming out of his stomach to pump out the vomit he had asphyxiated on. I have no doubt it was from morphine overdose. they want to continually pump patients full of morphine even when they don't need it.

My father was in no pain. He had COPD. At the encouragement of the nurses, I was administering oral morphine at home to supposedly help him breath better. After several days of this, my father could not urinate. A nurse came to our home and said his kidneys were not working properly and advised me to send him to hospice to be supervised. In hindsight, I wish I had taken him to the hospital instead. I should never left him alone at that place. He was watching tv and asking when he could come home at midnight. I have to live with this decision for the rest of my life.

By the way, while my father lay dying, Dr. Stuart Owens had the audacity to tell my husband to take me out to a nice dinner and buy me something nice. WTF??? They are associated with Gentiva which is a huge red flag. Please, do not take your loved one there. Go online and do some research...you will see.
by b.bran xxx.xxx.144.194
October 20, 2015
I'm sorry to say that my mother received terrible care during her 11 days in this facility. The facility is dirty, essential equipment is broken or unsafe, and staff takes no measures to wash hands or use hand sanitizer between patients. 75% of the nurses and aids need to be fired. They are cold, uncaring, and have no clue how to work with patients and families during such a difficult time. The pastor (Shane) is completely clueless when it comes to counseling or comforting dying patients and bereaved families. He defers everything to the social worker. If you ask a spiritual question he gives you a 'deer in the headlights' look. He has no business working in a facility like this. There are 2 RN's and 3 aids who are exemplary. The volunteers are amazing, each and every one of them. Other than those few people, our experience with the staff was a nightmare. Other than administering morphine and Ativan, the staff rarely checked on my mother. Do NOT let the hospital talk you into sending your family member here. If you care about your loved one go with MUSC palliative care instead.
by Anonymous family member xxx.xxx.91.169
June 19, 2015
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was this senior care facility easy to locate?
I got lost, but eventually found it
Would you recommend this senior care facility to others?
No
by Anonymous xxx.xxx.3.135
September 05, 2014
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Did the waiting room furniture appear to be clean?
Yes
by Rev. Julius Washington xxx.xxx.85.51
July 01, 2014
I give this place zero stars. They lied to us. We took my sister there to get better. She didn't come back alive. I believe she died from an overdose of morphine. DO NOT TAKE YOUR LOVED ONE HERE. Everything happened so fast. I was so confused with everything. These people are not one to trust.
by Shanece xxx.xxx.7.111
December 27, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.15.247
December 09, 2013
Are you going to visit this provider again?
Without a doubt!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.38.180
November 15, 2013
I have spent the last two years grieving for my father whose life I believe was ended under suspicious circumstances at this facility. Had I known what these people are capable of I would never ever have allowed him to go there. He went to be evaluated and never came home. Beware of overuse of morphine,morphine, morphine. It is THE drug of choice used by hospice.....and my father was allergic to it.
by anonymous xxx.xxx.250.68
November 06, 2013
Did this provider listen to your input and concerns?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider give unbiased advice?
No. I didn't trust their motives.
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.199.88
September 16, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider promptly return your phone calls?
Yes
by judie xxx.xxx.30.32
January 02, 2013
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Map and Directions
676 Wando Park Blvd, Mount Pleasant, SC 29464