Roy Ashford, M.D.

Roy Ashford, M.D.
Congress medical Associates 800 South Raymond Pasadena, CA 91105
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Three years ago, Just prior to visiting Dr. Ashford I was seen by three other orthopedic surgeons who said that I needed surgery. ( I was unable to hold a legal pad for more then 20 seconds). Dr. Ashford suggested that I not try surgery but through physical therapy try to improve my core muscles. I have completed physical therapy and have a personal trainer. I am in my mid 60's and now able to hike the Hollywood sign and other places. Thank you Dr. Ashford
by Bruce xxx.xxx.89.47
January 14, 2015
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Would you recommend this orthopedic surgeon to others?
I Already Have
by Anonymous xxx.xxx.167.194
November 05, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider give unbiased advice?
Yes
by Anonymous
August 16, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
August 09, 2011
Did this provider answer all of your questions?
Yes
by Anonymous
June 16, 2011
I love that they never cancel their appointments last minute here. I can always count on them to be there for me. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
by george movsesian
May 13, 2011
Did this provider answer all of your questions?
None of my questions were answered
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Was it easy to make an appointment with this provider?
Practically Impossible
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was this provider's staff friendly?
No, they were rude
by Anonymous
March 02, 2011
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