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Kurt Massey, DPM

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Kurt Massey, DPM
(8 Reviews)
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137 Professional Park Dr Suite C Mooresville, NC 28117
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
If I could give less than a one star review I would. Dr. Massey was extremely rude and dismissive and did not want to answer questions. It was clear that he did not like the fact that I came with my husband to ask questions. He also dismissed the fact that my husband had a reaction to the antibiotic that he was given, stating that it was not possible for the drug to cause those reactions, even though it did. We asked about putting my husband's foot in a boot and he immediately dismissed that idea (the dr. we saw the next day actually suggested a boot). This doctor needs to learn how to interact with patients instead of talking down to them and attempting to make them feel stupid.
by Dissatisfied xxx.xxx.111.26
February 28, 2023
Just had great toe hemi implant today so I can't review the actual results now. However I wanted to thank Dr Massey and the entire staff at Lake Norman Regional for making a somewhat scary procedure into a pleasant adventure. Dr Massey was thorough, understanding, and honest. Would recommend him definitely. And the entire staff was amazing, friendly and professional with a nice humorous twist. Thanks to all!!! Will write later about results.
by Peggy xxx.xxx.160.38
January 07, 2015
I would never recommend this Doctor. In my case, I was not given truthful, accurate information about treatment. He told me the only treatment worth discussing for plantar fasciitis was cortisone shots. I had a severe reaction to a cortisone epidural 25 years ago and brought up my concern. He told me this was completely different, that the cortisone would stay local to where it had been injected and that there was no risk of a reaction like I had before. I was not told of a single side effect or risk of cortisone injections. Not. One. Foolishly consented and have had a miserable time with the side effects. Far worse than any pain I was having from my feet. And after more reading I find that there are plenty of more conservative treatments. Why would you not apprise someone with a history of a bad reaction of the possible side effects? Unethical.

Totally agree with the previous review about being talked down to.

When the office called me back after I left a message about the side effects I was having I was told that the only one that could possibly be from the injections was the high blood sugar and that I should call my primary care physician because the cortisone was causing anything else. (Do the research, there are lots of side effects - not common but lots - I had most of them). Then the staff member berated me for not telling them about a history of pre-diabetes. I pointed out that I have never had diabetes and my pre-diabetes has been resolved,. The only reason that I knew it was high was that I still had a meter and tested it once I started feeling weird and read up on the side effects. Let me get this right... It's ok for the doctor to not tell me about a single side effect but I'm at fault for not telling them about a condition I no longer have?? The staff member ended the conversation by hanging up on me.
by K. Stewart xxx.xxx.79.177
August 05, 2014
Do not let Dr. Massey operate on your foot! I would never recommend this podiatrist to anyone. My experience was awful. I'm still having major problems related to surgery after 10 months. Post surgery Massey was rude and denied there may be a problem. Meanwhile I am now seeking another doctor at my expense to correct. Their equipment was decent, nothing special though. .Staff seemed to be ok but intimidated by him. Massey talks down to his patients and when questioned takes on an air of intimidation with his patients as well. Zero empathy.
by F Bowling xxx.xxx.253.67
March 11, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by teresa xxx.xxx.22.12
March 22, 2012
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They really have a state-of-the-art facility that just blows their competitors out of the water. I was really impressed by their advanced and sophisticated equipment. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Ron
December 02, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office clean?
Yes everything was neat and sterile
Are you going to visit this provider again?
Without a doubt!
by Anonymous
October 11, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
July 27, 2011
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Map and Directions
137 Professional Park Dr Suite C, Mooresville, NC 28117