Amber Trevors, owner

Amber Trevors, owner
Bodyplex of Commerce 421 Pottery Factory Drive Commerce, GA 30529
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
1.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
1 star average for Recommended
Was the staff friendly?
Not Really
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this health club have amenities (sauna, racquetball courts, etc.)?
Only the bare minimum
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Would you recommend this health club to others?
Absolutely Not
by Anonymous xxx.xxx.173.111
July 11, 2013
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.34.61
November 16, 2012
A man claiming to be the owner screamed profanities at me when I questioned one of his policies. He then made my membership "access denied" while continuing to charge me every month. So now I cannot work out at Bodyplex but I am receiving threatening collection letters from ABC Financial. I didn't even raise my voice or utter one profanity. This type of irrational and vindictive behavior represents how Bodyplex handles member issues.
by GC xxx.xxx.2.158
January 18, 2012
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Karen
April 23, 2011
by Anonymous
March 14, 2011
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