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Cleveland County Family YMCA

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Cleveland County Family YMCA
Cleveland County Family YMCA
(7 Reviews)
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1801 Halley Avenue Norman, OK 73069
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Consumer Feedback

(7 Reviews)
Service
1 star average for Service
Environment
1.5 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
1.5 star average for Recommended
My mother use to come to this facility but no more!. Mr Pasley who is the manager that runs the place came over to my mother and told her that he thinks she would be happier at another YMCA . This started when Mr. Paslay accused my mother of not keeping her bladder under control and messing up his floor. I asked him what makes him think it was her and his response was that he dares us to question his conclusions. He said my mother was the only older person around at the time so who else could it have been. He also told that the first letter for YMCA stands for Young and that we would be happier in his view for us to find a YMCA in neighboring OKC that has a large senior turnout. I found him extremely rude and arrogant . I will never patronize this YMCA in Norman
by Fran xxx.xxx.14.194
October 16, 2018
The customer service at this YMCA is appalling and it comes from the top down (Joe Palsey). The After School Children's program is absolutely horrible. They do not watch the children, the director (Rondel Youngblood) is completely obnoxious and there are children there who are constantly in trouble and harassing and assaulting other children, yet if you complain, they begin to harass you and your children. It is an unsafe environment for children. It is also not well kept. The pool is often not available and the facility is run down and not kept very clean. I highly recommend avoiding this YMCA.
by Valerie Gibson xxx.xxx.109.58
April 14, 2017
This is the dirtiest YMCA that I have ever been in. The pool area is filthy. There were children under 10 that were running around in the Men's locker rooms! Where is the supervision?
by BOB xxx.xxx.14.194
September 19, 2015
Small kids were running around the place and I was wondering where their parents were at. I was told they were supposed to be supervised in the child watch program . What supervision?
by Frank xxx.xxx.193.191
March 22, 2015
We relinquished our membership several months ago because we did not approve the way some members were being treated by the director of the place nor the cleanliness of the facility. I am amazed that the same management team is in charge of this one. The aquatics director was fired over the summer by the director for his criticism of the director of the place.YMCA's are a great organization however this one is the exception. I cannot in good faith recommend
by Robert Hall xxx.xxx.253.2
October 23, 2013
This place is THE worst YMCA that I have been in. I have been on job related duties here in the area for over a year now. My experience has not been good. The place could be a lot cleaner. The pool has globs of hair and skin popping to the surface that swimmers get entangled in while swimming.The pool tiles have mold growing into them around the pool area. The locker room is filthy. I have seen head lice in some of the lockers. You tell the front desk, they tell you that you need to put in a comment card in. You do and no one ever gets back to you. You then ask to talk to the director someone named Paslay who tells you he doesn't want to hear from you and is rude. You learn that some members and staff alike tell you he is a bully and don't like to deal with him because they value their jobs. I have found better choices that are in the neighborhood. I have ran into members who I seen at the YMCA nd they are happy they are no longer at that one.
by Sara xxx.xxx.253.2
July 10, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Was the staff friendly?
Not at all
Would you recommend this health club to others?
Absolutely Not
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
by Anonymous xxx.xxx.68.190
July 04, 2013
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Map and Directions
1801 Halley Avenue, Norman, OK 73069