I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. When comparing them to others I have visited for the same condition, they are among the best I have seen. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.