Brightman Pet Clinic

Brightman Pet Clinic
Brightman Pet Clinic #10 10th Ave Shalimar, FL 32579
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Daniel and Mary Garner xxx.xxx.215.180
September 15, 2012
I have been taking my female Golden Retreiver to Dr. Brightman for about a year. He is a great Veterinarian and has a fantastic office staff. He is a very caring and compassionate Doctor and I think he really cares about his patients as well as their owners. I would hightly recommend him.
by Jeff xxx.xxx.139.251
June 04, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the waiting room chairs comfortable at this animal hospital?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it easy to make an appointment with this provider?
Yes
by Anonymous
January 09, 2012
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. It was easy to get the appointment time that worked for my schedule. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Anonymous
June 22, 2011
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous
May 24, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Is food and water always available for your pet at this veterinarian's office?
Always, there's no fear of your pet going hungry or thirsty here. They have bowls all over the office.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
May 17, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too cold?
No, it was fine
by Anonymous
May 08, 2011
Dr. Brightman and his staff are AMAZING!
by Anonymous
May 05, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
by Anonymous
April 22, 2011
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