This veterinarian was friendly to both me and my pet, which I thought was nice. They were very kind and welcoming. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They were friendly and made me feel at home. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while.