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University West Pet Clinic

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University West Pet Clinic
University West Pet Clinic
(6 Reviews)
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8145 University Boulevard Clive, IA 50325
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
University West was our vet UNTIL we called the clinic and they acted like they were completely inconvenienced with our emergency. If you're going to consider this vet, don't. Their total lack of concern was so astonishing that we would NEVER recommend them to friends and family. I just hope that if your dog is injured on a nice day, at about 20 minutes to close, they won't treat you the same way. Thanks for pretending to care for the year we took our dog there...
by Katie H. xxx.xxx.89.123
May 22, 2014
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider late to your appointments?
No, they were on time
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.201.98
October 01, 2013
Are you going to visit this provider again?
Without a doubt!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
March 06, 2012
Does this provider offer flexible appointment times?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous
June 30, 2011
Was this provider's office too cold?
No, it was fine
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
June 24, 2011
Were the waiting room chairs comfortable at this animal hospital?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's office too cold?
No, it was fine
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
June 01, 2011
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Map and Directions
8145 University Boulevard, Clive, IA 50325