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Animal Care Clinic West & Metro Cat Hospital

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Animal Care Clinic West & Metro Cat Hospital
Animal Care Clinic West & Metro Cat Hospital
(3 Reviews)
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2900 University Avenue West Des Moines, IL 50266
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Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
We've had wonderful service here! Dr. Heyer has been fantastic to work with! Dr. Johnson is also excellent but isn't available in the office as frequently.
by Lots of critters! xxx.xxx.116.201
November 23, 2015
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Would you recommend this animal hospital to others?
Absolutely Not
Does this provider treat their staff well?
Kind of, but not very well
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.146.50
November 07, 2012
We first found this clinic when my parents were looking for affordable quality pet care for relatively routine problems. I went to them when my cat had a blocked ureter (very serous) because they have a specialized "cat hospital" as part of their clinic. They took AMAZING care of him and were very sympathetic, pesonable and cooperative esp. when they found out I had had surgery the day before and we were strapped for cash. The vet techs were very kind and Dr Heyer was not only kind but very knowledgable and honest about our options for him. When he needed a serious and complex (but life-saving) surgery Dr Heyer and the techs called multiple clinics to find the best surgeon and price for us - their clinic is smaller than some and while they handle a wide range of conditions they are not an emergency or surgery clininc which is what we needed. Follow-up from Dr Heyer has been great and I will DEFINITELY be taking our cat back to them in the future, their love of animals is behind everything they do and I wouldn't trust anyone else with our buddy's life!!
by Anonymous
July 10, 2011
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Map and Directions
2900 University Avenue, West Des Moines, IL 50266