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Riverside Animal Clinic

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Mchenry, IL

Animal Hospital of Mchenry

Mchenry, IL

Animal Hospital Of Mchenry

Mchenry, IL

Dunn Michael DVM

Mchenry, IL
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Riverside Animal Clinic
Riverside Animal Clinic
(14 Reviews)
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Mchenry, IL 60051
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Dr Olech is Amazing.. He is without a doubt the best. He really cares about his patients. He goes above and beyond making sure that your little angels gets the best care.I would recommend him to anyone who loves their pets and wants the very best for them health wise.
by Doxie Parent xxx.xxx.88.59
March 18, 2017
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Would you recommend this animal hospital to others?
I Already Have
Was this animal hospital's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.161.109
August 08, 2013
I have been meaning to write this review now for the last month.. I have read a lot of reviews for Riverside on sites just regarding basic check ups/vaccinations and their demeanor with the animals so I wanted to make sure I left some feedback regarding my experience with Riverside Animal Clinic from a surgical experience. First off about 6 or 7 weeks ago our dog (8 year old chihuahua mix) needed to have knee surgery for his luxating patella which he developed a severe case of after jumping off an unusually high step. Dr. Carlson performed the surgery and I was very pleased. Not only did he provide excellent care but now my dog is finally starting to walk again with more stability and I am thrilled!! (we just went for our first full walk today :))

Also our male cat (4.5 years old) has recently had some issues with urinary symptoms and a blocked bladder (yeah, we've had some serious bad luck with our poor furry babies lately). About a month ago we came home to a very ill kitty and brought him into the ER vet in Chicago because it was late at night and it cost us a ridiculous amount of money just to have him catheterized and given IV fluids for 2.5 days. A few weeks later we noticed he was still having additional urinary symptoms so I made an appointment for him at Riverside (I was taking our pets to them years ago when Dr. Shakir owned the clinic and I continue to go there despite having moved to the city and despite the change in ownership). Long story short, it turns out our cat had developed some serious scar tissue in his urethra and needed to have an emergency perineal urethrostomy. Again, Dr. Carlson performed the surgical procedure and unfortunately had to call and bear the bad news that our kitty's scar tissue/condition was far worse internally than he had realized. He was able to perform the procedure but because of the complications he discussed the possible options of referring us to a specialist for additional surgery or even euthanization. We made an appointment for the next day to come in and discuss our kitty's condition further but we honestly thought we were going in to put him down.. he's been through so much at this point with the bladder issues that we didn't want him to suffer any more without any guarantees of a successful surgery. Well, to our surprise we went in that next day for our appointment and Dr. Carlson said to his dismay our cat was doing very well and already showing signs of progress so at that point he would like to keep him an additional few days for observation and see where to go from there. Overall I hesitate to write this review because I don't want to jinx anything but a few days after that appointment we were able to take him home and as I write this our sweet boy is sleeping soundly on my lap.. :) Also even at this point if his condition changed and complications arose, I would still be BEYOND thrilled and satisfied with the level of care that Riverside Animal Clinic has provided our family with through all of this. They have worked with our crazy work schedules and commute from the city, gone above and beyond in ways I couldn't even begin to describe, and I just love that overall they are a small clinic that cares a great deal about animals and their patients. Riverside is the only reason why our kitty is alive in this moment and doing well, and I will continue to drive 2 hours from our home in the city to take our beloved fur babies to them for years to come (and you should too).

Now I'm really looking forward to when all of our babies are fully recovered and I can take them in for some acupuncture to relax them a little bit! ;)
by Suzzane Brown xxx.xxx.4.247
June 24, 2013
Are you going to visit this provider again?
Without a doubt!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider rush your appointment?
No
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.169.8
April 25, 2013
I'm grateful to have found Riverside Animal Clinic! They show real concern for my dog's well-being, and have been so considerate, working in visits around my job schedule. They take the time to listen to my concerns and answer questions, plus they treat the dog gently so he isn't afraid. I have genuine confidence in the doctors. The option of Chinese Veterinary Medicine (in addition to conventional treatment) has assuredly extended the life of my oldest dog. The entire staff is great. They make a real effort to put visitors - both pets and people - at ease. So glad to have a place like this close to home to take my dogs.
by Anonymous xxx.xxx.76.181
April 24, 2013
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Anonymous
February 14, 2012
I wish there were more stars here to rate my experience with Riverside Animal Clinic and it's entire staff of caring professionals. Love is surely in the details here. The clinic is meticulous, the staff is warm, knowledgeable, efficent, and eager to help. I am especially grateful to Dr. Carlson for his wisdom, his insight, and his kindness to our pets, and to the people who loved them.
by Anonymous
November 29, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
August 02, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
August 01, 2011
I really liked Dr. Shikar and am extremely happy to see that Dr. Carlson is into Holistic Care Also.
My only Complaint is that Dr. Carlson does NOT spend enough Time with his Patient's Companion (ME!) so we can actually Talk In Person. And when I call it is always relayed back and forth thru a vet Tech and there has been times when the wrong Information has been relayed. I would prefer that I see Dr. Carlson and / Or TALK to him on the phone Directly when I have My pet under his care. I am Paying for HIS Care not for a Vet Tech's care. I need Dr. Carlson's Direct Advice.
OTHERWISE ! What Dr. Carlson has done for my 7 year old Labrador has been wonderful and is helping her get her Youth back most by using Holistic methods. And he listened to my concerns when he recommended something that I strongly did not agree with and we came to a comprimise.
Now I have a New 3 Year Old Doxie that will be under his care and so far so GOOD ! She got updated on her shots. But now we have ot have her Spayed and figure out if her Picky eating is just her "playing games" or something else. But when I took her in for her Shots he did spend a lot of time with me and my questions.

I also feel that when I bring my Lab in that Dr. Carlson should do a more Through Enough Exam. Like look in her Ears, Mouth/Teeth, Eyes like Dr. Shakir use to do. and hopefully do so with my Doxie, too.
by Anonymous
July 19, 2011
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Mchenry, IL 60051