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Bel Aire Pet Clinic

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Bel Aire Pet Clinic
Bel Aire Pet Clinic
(14 Reviews)
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1215 North State Highway 121 Mount Zion, IL 62549
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Is this business handicap-accessible?
Yes
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.45.72
September 12, 2014
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Bonnie J xxx.xxx.15.43
September 24, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I went in planing on having to put my beloved dog to sleep. Doctor Holly gave him and Exam, HELD him to feel how he was moving and gave us other options, as of this AM we still dont know if he will survive but she was MORE than helpful, understanding and willing to try to help with options that were not availabe yesterday.
by Jessica xxx.xxx.246.73
September 05, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.45.169
September 03, 2012
They paid close attention to me and all of my questions were answered. Their staff is friendly and easy to deal with. They are professional and treat my dog like he was their pet. I was satisfied with my visit and would recommend them to others.
by Glenn P xxx.xxx.117.254
July 31, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you feel that this veterinarian's pricing was fair?
No, It seemed a little overpriced
by Anonymous
March 05, 2012
I thought their pricing was very fair. I have been to other places that charge an arm and a leg and I was happy to see that they weren't one of them. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Anonymous
February 07, 2012
The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people! They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. It was my first time there and I'm really glad I went with them. They were able to get me in quickly and only a few hours after I called. I would deffinately recommend them to anyone looking for a new vet!
by Anonymous
December 15, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
October 27, 2011
I was very satisfied with my visit. They were helpful and I left feeling encouraged. They paid close attention to me and all of my questions were answered. They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. Every time I pick up medication they always have what I'm looking for and have never been out-of-stock. This veterinarian was friendly to both me and my pet, which I thought was nice. They were very kind and welcoming. Their office was nice and quiet. I was worried it would be overly loud but it was fine.
by Anonymous
September 06, 2011
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Map and Directions
1215 North State Highway 121, Mount Zion, IL 62549