Colleen O'Rourke, Owner/DVM

Colleen O'Rourke, Owner/DVM
Lange Animal Clinic 1305 Black Street Pekin, IL 61554
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Anonymous
October 27, 2011
They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. The vets and staff here were so nice and helpful; I have already told my loved ones that they should start coming here.
by Anonymous
October 05, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
March 07, 2011
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous
February 25, 2011
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