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Colleen O'Rourke, Owner/DVM

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Colleen O'Rourke, Owner/DVM
Lange Animal Clinic
(14 Reviews)
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1305 Black Street Pekin, IL 61554
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Always courteous and professional and the prices are fair. Been coming to Lange for 16 years and always receive great service and attention.
by Brent xxx.xxx.120.16
September 30, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Did your provider ask holistic type questions and comment about aspects of care that might affect you outside of their specialty?
I was impressed that this provider took notice of areas outside of their specialty that might help me.
Did you leave the office feeling satisfied with your visit?
Mostly
by Anonymous xxx.xxx.150.102
September 29, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Does this provider have a good professional reputation within your community?
Definitely
Does this provider maintain a professional appearance?
Absolutely
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.173.42
September 25, 2014
I was extremely satisfied on my first visit as to how the staff at Lange Animal Clinic took care of my two year old shelty. They were courteous and responded to my needs quickly. I am going to recommend them to all of my friends and family!
by Terrence xxx.xxx.120.16
March 28, 2014
I used them for 13 years until the new vet charged me $ just to tell me my dogs leg needed amputated due to a broken bone. I took my dog to another vet who questioned why we were told it needed amputated since it was NOT NEEDED. My dogs leg was put into another splint and it is healing fine. Not only have I stopped taking my dogs to them, I have told ALL of my friends and family NOT to take their pets!
by Jerry & Janice Showens xxx.xxx.206.97
November 16, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.198.57
June 18, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you going to visit this provider again?
Without a doubt!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.70.50
March 13, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Bobbi xxx.xxx.81.153
February 27, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.120.172
April 06, 2012
Was this provider's office too cold?
No, it was fine
Would you refer this provider to a family or friend?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
by Anonymous
March 01, 2012
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Map and Directions
1305 Black Street, Pekin, IL 61554