Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away