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Abington Animal Hospital

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Abington Animal Hospital
Abington Animal Hospital
(9 Reviews)
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Abington, MA 02351
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
excellent care
by Carol xxx.xxx.119.151
September 17, 2020
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
by Anonymous xxx.xxx.172.27
August 26, 2013
Wow is all I can say about them. I have seen some vets become callused and unemotional but you will not find that here. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. They really know their stuff so to speak! I could really tell how much they love animals. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. Only thing I would give constructive criticism on is to brain storm a way to descrease wait times....They try to accomodate everyone in need (which is GREAT) but it just might mean you could be waiting longer for your pet to be seen even if you had an appointment. I don't know the fix... I guess to take a few less appointments daily.
by Anonymous xxx.xxx.67.93
April 26, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.234.70
July 09, 2012
Did they follow up with you after your appointment?
Yes.
by Anonymous
February 13, 2012
They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. This veterinarian is so great about sending reminders for pets annual exams and thanks to them I have never forgotten once. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. The vets and staff here were so nice and helpful; I have already told my loved ones that they should start coming here.
by Anonymous
December 13, 2011
Was this provider's office easy to locate?
Fairly Easy
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was it easy to make an appointment with this provider?
Yes
by Anonymous
August 02, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 31, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
March 26, 2011
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Abington, MA 02351