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Monson Small Animal Clinic

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Monson Small Animal Clinic
Monson Small Animal Clinic
(15 Reviews)
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Monson, MA 01057
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
After a long history with this organization a change in personnel has earned a much lower rating than I would have ordinarily assigned. The office folks were always challenged with a large amount of work. Now you can't expect return phone calls in a timely manner, including blood results. After notifying the doctor we have been told we are not welcomed back. I can assure you based on the doctor's response to my professional notification that there are service issues there I am happy not to return.
by Marty xxx.xxx.208.56
April 24, 2018
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.23.241
December 31, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this veterinarian answer all of your questions?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.129.104
January 09, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this veterinarian friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.103.173
January 05, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were you able to relax during your appointment?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.99.146
December 20, 2012
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Sheila/Dashiell Duquette xxx.xxx.70.217
December 15, 2012
by Anonymous xxx.xxx.47.94
September 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.126.171
September 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.189.49
April 01, 2012
My foster puppy went into this clinic petrified, shaking like a leaf. Within minutes he was taken away to be weighed by a Tech, and he came back with his tail wagging! Very kind, comforting professionals at this practice. Very proactive wellness approach from Dr. Kovacs - very impressed.
by Anonymous
March 02, 2012
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Monson, MA 01057