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Shirley Animal Clinic

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Shirley Animal Hospital

Shirley, MA

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Shirley Animal Clinic
Shirley Animal Clinic
(28 Reviews)
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Shirley, MA 01464
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
November 15, 2011
Was this provider's office too cold?
No, it was fine
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 01, 2011
i have used them for years and would not go any where else. They are great and i have recommended the to friends of mine or someone who has got a new pet. They have always been very caring and understanding on the decission to be made. they do not pressure you on the choice you make either.
by Anonymous
August 11, 2011
Did this provider use excessive foul language?
No
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this animal hospital use current and safe equipment?
Fairly current
by Anonymous
July 05, 2011
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Does this veterinarian offer emergency after-hour services?
No, there is no way to reach this vet if it is after business hours
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
June 27, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider have reasonable prices?
Absolutely!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
April 12, 2011
They always take the time to listen to me. I know they really care about me and what I have to say. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Anonymous
March 09, 2011
I'm sure it's no surprise that my pet hates going to the vet, but what a relief to find an animal hospital that is so dedicated to making your pets experience as pleasant as possible. They never separate you from your pet and I was able to stay within "save me" range the whole time. No taking pets behind closed doors like other places I've been too. They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. Every time I pick up medication they always have what I'm looking for and have never been out-of-stock. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I've been to other vets that have designated areas for dogs to go to the bathroom but I didn't see one here. It really wasn't that big of deal though because there was a little grass outside the office so it was fine. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back.
by Anonymous
March 01, 2011
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Shirley, MA 01464