Valerie Bornemann, DVM

Valerie Bornemann, DVM
Glenelg Animal Hospital, Inc 14251 TRIADELPHIA RD GLENELG, MD 21737
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Not at all; cheap and plastic
Would you recommend this provider to others?
Absolutely Not
Did you leave the animal hospital feeling satisfied with your visit?
No, I left with more problems than I came with!
Were the kennels and holding areas clean?
No, I was really surprised by how gross they were
Would you recommend this animal hospital to others?
Absolutely Not
by Anonymous xxx.xxx.232.106
July 05, 2014
Dr. Borneman gives truly personalized service and it is clear she is as concerned about my dog as I am. It is a bit incovenient to visit her but worth the trip!
by Ann xxx.xxx.37.100
October 04, 2013
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did this provider seem irritated to be working with you?
No, they were polite
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.118.57
June 19, 2013
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Doug xxx.xxx.111.70
March 11, 2013
Very kind and competent vet - she helped us through the death of our dog and was compassionate every step of the way.
by jane xxx.xxx.1.6
January 11, 2013
Was the waiting area spacious?
No, but I can always find a seat
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.36.90
October 01, 2012
I've been going to Dr. B for about 30 years! She & her staff always make sure every question I have is answered, and are always available if I think of anything else. Their staff has always been friendly and welcoming. I always feel confident that all my pets get the best care & attention (2 dogs, 4 cats). The office is very easy to locate and close to my home. I am so glad they have moved back into my neighborhood.
by Becky Moy Behre xxx.xxx.248.43
August 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.37.100
August 10, 2012
Great vet. My pets get great care.
by Anonymous
December 29, 2011
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