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Queenstown Veterinary Hospital

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Queenstown Veterinary Hospital
Queenstown Veterinary Hospital
(31 Reviews)
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Queenstown, MD 21658
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was the waiting area spacious?
Yes
by Anonymous
December 05, 2011
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The vets and staff here were so nice and helpful; I have already told my loved ones that they should start coming here. I was pleased with the good condition of their equipment. Everything seemed safe and current, and I knew my pet was in good hands. I am going to refer everyone I know here. I absolutely love this place.
by Anonymous
December 05, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the veterinarian allow you to stay with your pet at all times?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
November 04, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
October 12, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
September 25, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
September 06, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
August 30, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did they follow up with you after your appointment?
Yes.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
August 22, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Was this provider late to your appointments?
No, they were on time
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
by Anonymous
August 17, 2011
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
by Anonymous
May 09, 2011
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Map and Directions
Queenstown, MD 21658