Anchor Bay Veterinary Clinic

Anchor Bay Veterinary Clinic
Anchor Bay Veterinary Clinic 36755 Green Street Chesterfield, MI 48047
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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Called about getting an appt. for an issue with my dog, they said I could see a tech that day, asked if I was a new patient, I said yes they said $25 extra because I was new, took 5 minutes to get all my info, then said because your new we can't get you in today. person was very rude
by Adam xxx.xxx.61.175
June 15, 2023
Very caring and friendly staff! Will be bringing my pets here for years to come.
by petlover xxx.xxx.20.173
September 19, 2014
Were the waiting room chairs comfortable at this animal hospital?
Not really
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely not! I was a complete wreck waiting by the phone
Would you recommend this animal hospital to others?
Absolutely Not
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
by Anonymous xxx.xxx.192.196
August 15, 2013
Was it easy to make an appointment with this provider?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Cheryl Buffington xxx.xxx.76.224
August 10, 2013
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was this provider's staff friendly?
Not Really
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.192.196
July 02, 2013
They had a few different appointment times available but none were perfect for my schedule. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite. What new ownership it is the same old staff and prices with less convenient hours. I will go elsewhere.
by R Smith xxx.xxx.28.49
October 31, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The office was very easy to locate. I didn't have any trouble finding it at all. Dr. Smaller and his staff are phenomenal! The prices are very fair. I let my vet of 19 years and have entrusted Dr. Smaller with their care. It was the best decision I have ever made regarding the care of my animals.
by Very Happy Pet Parent xxx.xxx.162.26
August 27, 2012
I am so happy that I have found Dr. Smaller. (NEW OWNER) I live 35 minutes away and this vet is definitely worth the drive. I had heard that a new owner had bought Anchor Bay Vet but was not sure. I did not like the old owners of Anchor Bay Vet, as they were not compassionate or caring. Dr. Smaller is very compassionate, caring, and treats every animal with respect and tender loving care. His prices are reasonable and he is very knowledgeable. Also, he has a wonderful staff. I never hesitated to call with any question I had regarding my cat. Also, my cat required some overnight care. I would call in the morning to check on her and always received a detailed report. THANK YOU SO MUCH TO DOCTOR AND HIS STAFF!! YOU GUYS ARE THE BEST!
by Happy Customer xxx.xxx.103.67
August 22, 2012
I am going to refer everyone I know here. I absolutely love this place. I don't know of anywhere else that would've taken better care of me. I had a great experience. I feel like they always have a special going on every time I visit. Even if I don't bring in a coupon the staff will inform me of the promotions they have going on so that I can save money. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They always educate me on what's best for my pets and give me great advice on ways to help them live a long, healthy, and happy life. I'm thankful for all that they do.
by Anonymous
March 07, 2012
Did this provider have reasonable prices?
Not at all, they were ridiculous!
by Anonymous
November 24, 2011
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