Surrey Veterinary Clinic

Surrey Veterinary Clinic
Surrey Veterinary Clinic Clare, MI 48617
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.196.121
September 19, 2012
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Is food and water always available for your pet at this veterinarian's office?
No, my pet was dying of thirst the last time I was there
Was this animal hospital's staff friendly?
No, they were rude
Was this veterinarian gentle when caring for your pet?
Absolutely not! They were very rough and seemed to have complete disregard that my pet was scared
by Anonymous
November 22, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by Anonymous
September 14, 2011
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 27, 2011
My pet is so spoiled every time we come here. There is always food and water available and the occasional random toy to play with as well. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. When comparing them to others I have visited for the same condition, they are among the best I have seen. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Anonymous
April 30, 2011
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