Jolee Wennersten, DVM

Jolee Wennersten, DVM
Robbins Road Animal Clinic 17076 Robbins Road Grand Haven, MI 49417
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
took my dog in for ongoing cough. Everytime I call about same cough they just give me antibiotic and charge 200.00 or more. Last time I took him in they did same thing and walked out with another antibiotic. I just called last friday and said it was making his ears worse with yeast. Did you check his allergy list because he allergic to almost everything. She told me this was not possible and started talking so long and fast she was out of breath and wouldnt let me say 1 word. Kept saying he got antiboic for allergies when it was for his cough. I asked if they had checked his allergy list and she said well we just got it in Feb. Its now Sept. and I handed it to the staff. I guess no one has looked at it yet because they gave him a antiboic he allergic to and over the weekend sent him into a severe allergic reaction. I would not see any vet in this place execpt for Jolee unless you want them to kill your dog. Plus charge you lots of money to do it. This was just one of 3 bad visits I had with this place, I will not be returning because they defintely will end up killing my dog. My mom was very good friends with Jolee and Jolee has always helped me. But stay away from the Lauren and Dr. Tom.
thank you for almost killing my dog this weekend. Maybe you should check the allergy list I brought and asked both of you if you looked at it while I was there.
by mary stockhill xxx.xxx.241.252
September 11, 2022
Would never take any of my pops anyplace else RRAC is a fine clinic where the friendly and helpful staff and the doctors are knowledgeable and gentle
by Mary Haan xxx.xxx.86.27
December 02, 2017
The doctors and the staff at Robin's road are wonderful. It's not a production line like some veterinarian clinics are they take time with your pet and with you .
by Mary J Haan xxx.xxx.86.27
September 23, 2017
Simply the best local care available! Informed and caring ever time. They will get you in if you need care quickly. Jolene is super kindly.
It doesn't get any better than this!
by Michelle Weaver xxx.xxx.188.44
January 25, 2017
We have been taking our beloved pets, and any strays in need of help, to this clinic for years, and for years before that when JoLee's father George, started the business and kept office hours in his Holland home as well as in the Robbins Road Animal Clinic in Grand Haven, Michigan. We wish to extend a thank-you also to Sandy, George's wife, who for years, made all of us feel welcome and special during those office visits to their home.
We have nothing but respect and gratitude regarding every aspect of the way they care for animals, this also includes the entire staff at the clinic and the gentle treatment both animals and their owners receive. If there is an unusual situation, Dr. JoLee Wennersten DVM would not hesitate to recommend Michigan State University or another specialist if an additional opinion seemed advantageous, however, we cannot recall a situation where they (George and JoLee) were incorrect in their diagnosis. Living in Holland, we have had the most interaction with JoLee and her father (technically retired now, though he never stops moving) and we are continually impressed by the way they always go the extra mile, the way they care and give of themselves. There are no words great enough to describe them, they are intelligent, compassionate, veterinarians and exceptional human beings. We would like to give a heartfelt thank-you for all of the help and caring we have received throughout the years to everyone at the clinic and the entire Wennersten family.
by Thankful clients xxx.xxx.56.62
March 17, 2016
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider prominently display their diplomas or business license?
Yes
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
by Jane Pipps xxx.xxx.51.188
November 13, 2013
Does this provider treat their staff well?
Kind of, but not very well
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem irritated to be working with you?
No, they were polite
by GSD Lover xxx.xxx.97.29
September 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.227.122
September 09, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
January 11, 2012
If you want to take your pet somewhere that really cares about them as much as you do, I highly recommend Robbins Rd Animal Clinic. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment.
by Anonymous
April 15, 2011
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