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Stone Hill East Veterinary Clinic

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Stone Hill East Veterinary Clinic
Stone Hill East Veterinary Clinic
(4 Reviews)
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3600 9 Mile Rd Remus, MI 49340
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
2 star average for Recommended
Value
5 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was the waiting area spacious?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.182.54
July 03, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.218.120
March 06, 2013
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was confident that they were using the latest treatment methods. It was easy to get the appointment time that worked for my schedule. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous
November 26, 2011
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
No, they didn't tell me anything that I could be doing better
by Anonymous
March 09, 2011
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Map and Directions
3600 9 Mile Rd, Remus, MI 49340