Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long