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Highland Animal Hospital

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Highland Animal Hospital
Highland Animal Hospital
(36 Reviews)
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Central Square, NY 13036
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Would you recommend this provider to others?
Absolutely Not
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Are you going to visit this provider again?
No
Was this provider compassionate to you and your situation?
Not really
Are you going to visit this provider again?
No
by Anonymous xxx.xxx.229.14
April 15, 2014
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this veterinarian friendly?
Extremely Friendly
by Anonymous xxx.xxx.155.75
March 26, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Was this veterinarian friendly?
Extremely Friendly
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.61.148
January 12, 2014
Did this provider rush your appointment?
No
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was the waiting area spacious?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.182.94
November 07, 2013
Were the waiting room chairs comfortable at this animal hospital?
Average
by Anonymous xxx.xxx.246.61
August 16, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.34.53
August 08, 2013
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.112.197
June 24, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.227.6
May 24, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.245.47
April 04, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.63.226
March 07, 2013
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Map and Directions
Central Square, NY 13036