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Lancaster Small Animal Hospital

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Lancaster Small Animal Hospital
Lancaster Small Animal Hospital
(7 Reviews)
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5156 Genesee Street Bowmansville, NY 14026
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I’ve lived in several different parts of the country, from the Southeast to the Pacific Northwest, have worked in rescue, at shelters and had 7 cats at one time, but never have I had an experience with a vet like I did with Dr. Kimberly Dusza. I was dawn there by the “holistic” claims, but that is a marketing ploy to get more money out of you. Every time my cat saw her she wanted me to spend another $300-$700, and didn’t even present the recommended charges to me herself, sent her techs in to get me to sign off, and when I questioned the necessity of what they wanted to do they acted like I was difficult. All vets are getting expensive, but you can find others who won’t push things that aren’t needed or overcharge for what is. She also ear crops and tails docks – procedures many vets refuse to do because it’s an unnecessary mutilation -but I don’t think anything that makes her money gets refused. So if you’re looking for somewhere that’s reasonably priced, not high-pressure and truly holistic, look elsewhere.
by Anonymous xxx.xxx.7.177
November 22, 2015
In my opinion, Dr. Dusza is more interested in making money than taking care of people's animals. Everytime I visit the office, she is in and out of the room in a few minutes and regardless if my pet has a problem or feels well she orders the same tests every time and the bill is always astronomical. The place has really gone downhill with the new management. I would not bring your animal here if you care about it.
by Anonymous xxx.xxx.62.226
May 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.6.2
May 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.214.194
April 04, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
January 26, 2012
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. This veterinarian was so compassionate when my pet was sick. I can tell that they really cared about my pet's well-being and reassured me that things would be alright. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Anonymous
January 04, 2012
Dr Dusza and the staff are wonderful. My 6 yr old German Shepherd was diagnosed with Cancer (soft tissue sarcoma) 2 months ago. I was refered to Dr Dusza for her to give him acupuncture.It was my last hope. My baby is doing incredible! I don't think he would still be with me if it wasn't for her. She has ALWAYS made time to see him. She calls me back if I call her with questions. I am very grateful to them all.
by Anonymous
May 11, 2011
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Map and Directions
5156 Genesee Street, Bowmansville, NY 14026