Directory > Providers > Pet Services > Animal Hospital > NY > Falconer > Falconer Veterinary Clinic > Reviews

Falconer Veterinary Clinic

Nearby

Animal Hospitals

Jamestown Veterinary Hospital

Jamestown, NY

Moonbrook Veterinary Hospital Pc

Jamestown, NY

Pet Animal Hospital Incorporated

Jamestown, NY

Busti Veterinary Hospital

Jamestown, NY
Get Featured on Wellness.com > Learn More
Falconer Veterinary Clinic
Falconer Veterinary Clinic
(5 Reviews)
> Get Phone Number & Directions
319 East Avenue Falconer, NY 14733
Add a Review

Consumer Feedback

(5 Reviews)
Environment
3.5 star average for Environment
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Service
5 star average for Service
Expertise
2.5 star average for Expertise
My mother took our sick Shih Tzu Mitzi to Falconer Veterinary Clinic and their "care" for Mitzi basically consisted of force feeding and medicating with no follow up or communication about her condition whatsoever. Even as Mitzi's condition worsened, not once did Dr. Mary Fales attempt to contact or communicate with my mom despite repeated attempts by my mom (emails, messages, voicemails) to speak with her about the condition of Mitzi. Needless to say, this type of behavior is not only unprofessional but also unacceptable. My mother did take Mitzi to a different vet but it was unfortunately too late to save her, we can't help but feel the neglect by Dr. Mary Fales and her staff cost Mitzi her life, she was only 5.
by Mark B. xxx.xxx.23.98
April 12, 2017
I was horrified by the treatment I received at falconer Veterinary Clinic. My healthy, 5 year old Shih Tzu named Mitzi became suddenly ill so I had brought her in to see Dr. Patricia Fales. They kept Mitzi overnight for two nights and not once could the vet be bothered to speak to me. I had visited the office, called multiple times, emailed, and left messages on Dr.Patricia Fales cell phone-- all left unanswered. The secretary even discouraged me from coming in to visit my sick dog. On the third day of the vet being too busy to be bothered with reaching out to me, I took Mitzi to Jamestown Veterinary Hospital. They offered Mitzi and I more comfort and love in one day than I had received from Dr. Patricia Fales in three days. Mitzi passed away 24 hours after I left Falconer Veterinary Clinic and I feel heartbroken by the fact that Dr. Patricia Fales had given me no medical advice, support, or comfort while I trusted her with my dog's care. I would never recommend Falconer Veterinary Clinic to anyone due to their lack of professionalism and courtesy. I wasn't asking for a miracle, but I was looking for vet who knew how to handle a sick dog in an appropriate and compassionate way.
by Barbara Bohall xxx.xxx.150.97
March 25, 2017
I won't take any of my pets anywhere else. I've been a customer of theirs for over 30 years and have always gotten excellent care for my pets. They also show great compassion at the time of a loss of a pet. Their prices are some of the lowest in the County. What a win-win all the way around.
by Candy xxx.xxx.219.167
December 05, 2016
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Were the waiting room chairs comfortable at this animal hospital?
Average
Was this animal hospital's staff friendly?
Yes
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
by Anonymous xxx.xxx.237.52
March 24, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.23.96
September 07, 2012
Add a Review
Map and Directions
319 East Avenue, Falconer, NY 14733