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Delta Lake Veterinary Hospital Pllc

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Delta Lake Veterinary Hospital Pllc
Delta Lake Veterinary Hospital Pllc
(10 Reviews)
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8723 Turin Road Rome, NY 13440
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1.5 star average for Value
Would you recommend this provider to others?
No
by Anonymous xxx.xxx.211.153
March 31, 2014
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.218.134
September 27, 2013
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous xxx.xxx.86.223
January 04, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.218.134
September 07, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the veterinarian allow you to stay with your pet at all times?
Yes
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous
February 02, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
December 05, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
October 28, 2011
I have not yet taken my cat to this vet - but I did stop by and ask them several questions regarding my pet. They took the time to answer my questions, sold me some Frontline (which greatly improved the cat's coat).

They were organized and helpful. I didn't have to wait to speak to someone. My daughter and I also loved the resident feline, Dusty.
by Anonymous
September 15, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
June 30, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
March 18, 2011
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Map and Directions
8723 Turin Road, Rome, NY 13440