Happy Valley Animal Hospital

Happy Valley Animal Hospital
Happy Valley Animal Hospital 6127 Happy Valley Road Verona, NY 13478
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Consumer Feedback

(66 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
We love Dr. Jones! Even though we moved and have to travel 45 minutes to get to Happy Valley, we would not think of switching vets. He is the best in his field!
by viszlasmom xxx.xxx.34.125
January 10, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
Did you feel safe in this provider's care?
Yes
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
by Anonymous xxx.xxx.202.228
October 14, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Was the music playing while you waited or during your visit pleasant to you?
Yes
by Anonymous xxx.xxx.130.16
July 28, 2014
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.93.74
June 24, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Did this provider seem knowledgeable and competent?
Yes
Were you glad that you had the appointment with your provider?
Mostly
Does this provider offer flexible appointment times?
Mostly
by tuttle xxx.xxx.61.23
June 16, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Was this provider compassionate to you and your situation?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Cindy xxx.xxx.10.178
May 12, 2014
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Were the kennels and holding areas clean?
Yes, they were spotless
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Was this animal hospital's staff friendly?
Yes
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous xxx.xxx.26.88
March 01, 2014
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this animal hospital?
Yes
Does this provider treat their staff well?
Extremely well
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.66.53
February 15, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this veterinarian friendly?
Extremely Friendly
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's staff friendly?
Yes, they went above and beyond
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.211.215
February 06, 2014
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Pam Ezman xxx.xxx.168.246
January 16, 2014
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