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Happy Valley Animal Hospital

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Animal Hospitals

Happy Valley Animal Hospital

Verona, NY

Fisher Deborah A Dvm

Verona, NY

Neth Steven C Dvm

Verona, NY

The Visiting Veterinarian

Verona, NY
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Happy Valley Animal Hospital
Happy Valley Animal Hospital
(66 Reviews)
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6127 Happy Valley Road Verona, NY 13478
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Consumer Feedback

(66 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.136.200
November 25, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider promptly return your phone calls?
Yes
by Jean Oleary xxx.xxx.239.95
November 15, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.72.180
November 11, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the waiting room chairs comfortable at this animal hospital?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.60.70
October 02, 2013
Did this provider have reasonable prices?
Absolutely!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did this animal hospital use current and safe equipment?
Yes
by Anonymous xxx.xxx.128.140
August 04, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
by Anonymous xxx.xxx.203.199
July 29, 2013
Did this provider have reasonable prices?
Yes
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.47.105
July 16, 2013
by Anonymous xxx.xxx.196.130
May 20, 2013
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.12.155
May 03, 2013
Was this provider's office too cold?
No, it was fine
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.247.218
April 11, 2013
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Map and Directions
6127 Happy Valley Road, Verona, NY 13478