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g d, DR
Animals Unlimited Veterinary Hospital
(5 Reviews)
> Get Phone Number & Directions
640 Mount Zion Road Jackson, OH 45640
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Environment
4.5 star average for Environment
I've gone to Animals Unlimited for 8+ years off and on for routine care. For more serious things, I got to Shawnee Animal Clinic in Portsmouth (A+ service). I recently became very frustrated. On two occasions the staff at the front desk were very rude; didn't acknowledge me even coming in the door and standing at the counter for several minutes - although they were seated directly in front of me. This was close to closing time, it's probably been a long day so I'm sympathetic to that. I tried to smile and be friendly. However, little/no eye contact and very short and rude. There was a mix up with a prescription from OSU, and they were not even apologetic or even attempting to fix the problem. When asking if I could get the med somewhere else, she states "Well I don't even know where the script is." (turns out it had been called in) Regardless of that, she showed little concern for the mix up and seemed as though she could have cared less. The previous time, there was an overall cold/shortness - which I blew off thinking it was just a "bad day". I will not be returning to Animals Unlimited. I was so upset by the lack of concern/care that they showed. I will say, I do love the younger vet (name?). Anyways, portsmouth may be close to an hour, but they are WONDERFUL and I can take the drive.
by Michaela xxx.xxx.55.223
October 06, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous
December 08, 2011
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
September 02, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They made the extra effort to make sure every question and concern I had was addressed. This veterinarian was so incredibly compassionate when my pet was sick. They consoled me when I was upset . I have had pets all my life and have never found a veterinary office this good. I felt absolutely at ease leaving my pet here- everything is brand-new and top of the line. Their equipment is all the most advanced, so I knew my pet would be getting top of the line treatment. Their staff is very friendly and professional.
by Anonymous
June 12, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Are you going to visit this provider again?
Without a doubt!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
May 18, 2011
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Map and Directions
640 Mount Zion Road, Jackson, OH 45640