I had a 15 1/2yr.old chocolate Lab. and like anyone else they are family. In one month time she became ill and I must say that the staff at Cross Creek Pickerington helped my daughter and I work through the process that we knew we would have to let her die...but with our love .Ben Sheilds was so available to us and knew our pain and we were able to hold her as she died in our arms, and for that I will be forever grateful for the compassion and care that he gave to our Cocoa. Thank you to all Cross Creek Staff for the care you give to all your fur friends.