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Valley Veterinary Clinic

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Valley Veterinary Clinic
Valley Veterinary Clinic
(6 Reviews)
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Buckingham, PA 18912
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
It's so refreshing to find a vet that isn't always overwhelmed by too many pets. They are able to spend as much time with you as you need and are never rushed off to see another pet. They went out of their way to make me feel special and respected, and were very sympathetic to my situation.The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on my pet.
by Helen xxx.xxx.159.176
November 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.27.104
September 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by PH xxx.xxx.160.40
August 01, 2012
When my pet stayed here for observation I was promised by the staff and the veterinarian that I would be called at a certain time I never heard a peep and I was scared that something was going to go wrong. When I finally called them, I was told that everything was OK, why did I call to bother them? From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves.
There is a definite problem with scheduling here--There have been quite a few times where I've had to wait 20+ minutes in the cramped, often over crowded waiting room. Rather than asking you to reschedule (this is apparently a BIG no-no) , or even calling you to ask you to come a little later, these folks would have YOU waste your time sitting around waiting on THEM. When I learned to call ahead before leaving the house, I was scolded for being 'difficult,' because of course they were on schedule. When I got there, they were NOT.
by Anonymous
June 26, 2011
Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Anonymous
June 06, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
March 09, 2011
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Buckingham, PA 18912